Check that all the details you have entered on the checkout page are correct. If it is refused after that, try another credit card. Contact Customer Service if you feel that your card is being refused due to our error. In some cases, we may recommend that you contact your credit card company to get the issue resolved. Or you may try other payment methods.

Your coupon may have expired or may have already been used on a previous order.

We accept the following payment methods:

The value of shopping with POVISON is about a sense of satisfaction that you paid the right price without sacrificing experience, quality or style.

Should an item within your order go on sale on our same website, POVISON offers a 30-Day price match policy from the date of purchase.  Please note that this excludes Clearance, Flash Deals, POVISON Premier Thursday Deal or items outside the 30days guarantee time-frame . Additionally, this policy does not apply to any bundle sales ('Buy Together' items, etc.).

The item must be an identical item, including the same brand name, size, weight, color, quantity, and model number.

Depending on your state, some categories of items are taxed and others are not. We're required to charge sales tax on applicable items if the state you're in mandates it.