What are the Benefits of Creating an Account?

Can I Add a Guest Order to My Later Created Account?

Forgot Your Password?

How Do I Change My Account Information?

How to Write a Review?

Would My Order be Delivered Together?

Is There a Showroom to Visit?

How to Check My Order Status?

How Do I Know If You've Received My Order?

Can I Change My Shipping Address After Placing an Order?

How to Specify My Special Request about an Order?

How Secure is Your Site?

How Do I Change or Cancel My Order?

Section 1 - Basic Warranty Terms

Section 2 - Warranty Agreement and Restrictions

What If My Order Shows as Delivered But is Missing?

What Should I Do When I Received a Damaged Item?

How to Estimate the Delivery Date?

What Countries or Regions Do You Ship to?

What Should I Do If There is a Serious Delay with My Shipment?

Restrictions / Limitations

Shipping FAQs

What Should I Do If My Credit Card Has Been Refused?

Why isn't My Coupon Working?

What Payment Methods Do You Accept?

What is POVISON's Price Match Policy?

30-Day Price Match Policy

Guidelines and limitations

Why am I charged for sales tax?

I Received a Defective Item

I Received an Incomplete Order or Missing Parts

30 Day Return Policy

Why Should I Keep the Original Packaging?

I Received a Damaged Item

I Received a Wrong Item

How Soon Will I Receive My Refund?

What is a Cookie?

How Do I Change My Cookie Settings?

Strictly Necessary Cookies

Functional Cookies

Targeting Cookies